At Owen Appliances, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
- Personal Information: Your name, shipping address, email address, phone number, and any other details you provide when placing an order.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar tools to enhance your browsing experience and analyze website performance.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your order status, promotions, and updates.
- To improve our website, services, and customer experience.
- To detect fraud, enhance security, and comply with legal obligations.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we take reasonable precautions, no online transaction is 100% secure.
4. Opt-Out and Your Choices
You have the right to control your information. If you do not wish to receive promotional emails, you can opt out by clicking the “unsubscribe” link in our emails or by contacting us at [[email protected]]. Please note that even if you opt out of marketing messages, we may still send transactional emails related to your orders.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share data with service providers who assist in processing orders, website analytics, and customer support, ensuring they adhere to strict confidentiality agreements.
6. International Users
Since we operate worldwide, your information may be processed in different countries with varying data protection laws. By using our website, you consent to the transfer of your information as necessary to fulfill your orders and provide services.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at [email protected].